![]() ![]() If you know you’re using the correct password for your email account but Outlook won’t accept it, you might have an email account that requires additional security. If you've forgotten the password for a Microsoft account, user our sign-in helper to get back into your account. If prompted, enter your password again, then select OK > Finish to start using your email account in Outlook. See AlsoĮnter your name, email address, and password, and click Next. Your email provider will provide instructions on how to generate an app password for your email account so you can use it in email applications such as Outlook.Īfter you get the app password from your provider, copy it and then paste it when prompted for your account password in Outlook.įor specific help with adding a Gmail or iCloud account, see Add a Gmail account or Add or manage an iCloud email account. You'll need to go to your email provider to get the app password. Temporary passwords act as a security layer, preventing the need to share your main account credentials with potentially less secure or unknown applications.ĭepending on the provider, an app password may be necessary to add certain account types to Outlook such as IMAP or iCloud accounts. Please create an app password for Outlook on your email provider's site.Īpp passwords are randomly generated one-time use passwords that provide temporary access to your online accounts. If you know you’re using the correct password for your email account and you get a message that says something like: If you forgot your password for a work or school account, see Reset your work or school password using security info. ![]() If you forgot the password for a Microsoft account, use our sign-in helper to get back into your account, or see Reset a forgotten Microsoft account password. Troubleshoot password issues when adding an account Forgot your password When you're finished, select Return to accounts page, or close the Settings window. Under Account details, select an option such as Remove, or Set as primary account. In the Email accounts section, find the account you want to delete or manage, and then beside the account name, select Manage. If prompted, enter your password for the account and select Done. Select Add Account, select a suggested account from the dropdown menu or enter a different email address, and select Continue. Excel for Microsoft 365 Word for Microsoft 365 Outlook for Microsoft 365 PowerPoint for Microsoft 365 OneNote for Microsoft 365 Excel for Microsoft 365 for Mac Word for Microsoft 365 for Mac Outlook for Microsoft 365 for Mac PowerPoint for Microsoft 365 for Mac OneNote for Microsoft 365 for Mac Excel for the web OneNote for the web Excel 2021 Word 2021 Outlook 2021 PowerPoint 2021 Office 2021 OneNote 2021 Excel 2021 for Mac Word 2021 for Mac Outlook 2021 for Mac PowerPoint 2021 for Mac OneNote 2021 for Mac Office 2021 for Mac Excel 2019 Word 2019 Outlook 2019 PowerPoint 2019 Office 2019 Excel 2019 for Mac Word 2019 for Mac Outlook 2019 for Mac PowerPoint 2019 for Mac OneNote 2019 for Mac Office 2019 for Mac Excel 2016 Word 2016 Outlook 2016 PowerPoint 2016 OneNote 2016 Office 2016 Excel 2016 for Mac Word 2016 for Mac Outlook 2016 for Mac PowerPoint 2016 for Mac OneNote 2016 for Mac Office 2016 for Mac PowerPoint for Mac Microsoft 365 for home Office for business Office 365 Small Business Microsoft 365 admin Office 365 operated by 21Vianet Office 365 operated by 21Vianet - Small Business Admin Office 365 operated by 21Vianet - Admin Outlook for Mac 2011 Office app for iOS Outlook Web App Skype for Business for iPad More.Note: Some third-party email providers, like Gmail, Yahoo, and iCloud, require you to change some settings on their websites before you can add these accounts to Outlook. ![]()
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